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FAQ

Frequently Asked Questions

How It Works

The process is easy as 1, 2, 3.

    1. You come to the store, step inside the booth and make your pose. We take your picture with a click of a button (it literally takes a fraction of a second!). You come out and check if you like the way you look. If you don’t like it, you step back in the booth and we retake the shots until you’re satisfied.
    2. Once the picture is approved, you chose what size you want 3D printed statuette. You can also purchase a virtual image to share on social media with family and friends. After you pay, we place your order and your files get sent to our 3D designers.
    3. Our 3D designers will use sophisticated softwares to transform your 2D images into a 3D avatar. After that, we will print your Peekolos, post process it with a lot of love, and you should receive the final product in 2-4 weeks.
What material is it made of?

The materials used to manufacture your Peekolos statuettes is a sand-stone like powder that receives layers and layers of a binding agent, color dye, and post-treatment with infiltration material creating a photo-realistic 3D figure.

Do I need to schedule an appointment?

We highly recommend that you call us and book your session so we can focus on you and make the best out of your time. However, walk-ins are welcome as well.

How long does it take for my Peekolos to be created?

Technology is evolving in such high rate and we want everything now! We understand that feeling, however this process still takes some time. The final product takes about 2-4 weeks to be delivered.

Can I rush my order?

If you have an emergency and need your Peekolos faster, talk to us and we will do our best to accommodate you. There will be an extra charge for this service.

How do I receive my 3D replica?

You have the choice to pick up at the store at no cost to you, or we can ship it to any part of the world. Shipping costs will apply.

What poses can I make?

You can pretty much do any pose you want! Let your creativity run wild and we’ll do our best to capture your personality. However, keep in mind that the statuettes are made of a sandstone material and they are somewhat fragile. Small parts like fingers sticking out, high heels, or even arms stretched out might be more prone to breaking off. Also, poses on one foot or hand stands may prevent your figurine from standing on its own. For situations like this, we sell bases that can be added to the statuette so you can display them.

Can we do group shots?

Group shots are a lot of fun! We can fit up to 2 adults and a small child (up to 2 years old) at the same time. For larger groups, our staff can help you choose a pose and we take separate shots of each person in your party to create a group scene. If you’re doing a 3D family portrait, it looks really nice when the color scheme and clothing style is coordinated. Ask us about some tips on family or group shots and we’ll be more than happy to guide you!

Can I make a 3D figurine of my pet?

Of course! Pets are family and we want you to keep them close to you forever. Call us so we can discuss the details of the shooting. We will need proof of vaccination sent to us before you can come with your pet. Besides, pets need to come leashed or inside a carrying case or bag. If the animal cannot stay still inside the booth, the picture will need to be taken with the owner holding or hugging their pet.

Is there a group discount?

Yes! Please refer to our packages page to find out more about group discounts.

Is there a discount for reprints?

Yes! You get a 10% discount when you reprint copies of your model. This is a great opportunity to gift family members and friends at a better rate. Which grandma or grandpa wouldn’t love a statuette of their kids and grandkids as a gift? What about aunts and uncles, godparents, close friends? Your 3D statuettes would certainly make them feel closer to you and put a smile on their face!

Is there any other way I can get discounts?

We’re always trying to help you out so you can keep coming back to build on your Peekolos collection. Make sure to subscribe for email offers. There are always some special discounts that may apply to you.

How much do they cost?

Our prices vary depending on the scale you choose as well as how many people we’ll scan in your group. Please refer to our packages page and you’ll see our price table.

How do I choose a size?

Your 3D replicas look much more realistic when they are printed to a scale. We offer 5 different scales and prices vary accordingly. Always remember to check our packages page and subscribe. We have many deals that may apply to you!

The smallest scale is the “Teeny Tiny” (1:16). It costs $75. If you want to know how tall your figurines will be on this scale, divide your height in inches by 16. That will give you a better idea of how tall your Peekolos will be.

The next scale is the “Movin’Up” (1:12). It costs $135. If you want to know how tall your figurines will be on this scale, divide your height in inches by 12. That will give you a better idea of how tall your Peekolos will be.

Our most popular scale is the “Grand” (1:9). It costs $215. If you want to know how tall your figurines will be on this scale, divide your height in inches by 9. That will give you a better idea of how tall your Peekolos will be.

For those who want a bigger model, the “Monumental” (1:7) Peekolos are a big hit. It costs $345. If you want to know how tall your figurines will be on this scale, divide your height in inches by 7. That will give you a better idea of how tall your Peekolos will be.

Finally, some people really want to make and impact and go for the “Colossal” scale. It costs $495. If you want to know how tall your figurines will be on this scale, divide your height in inches by 6. That will give you a better idea of how tall your Peekolos will be.

We also offer custom sizes. Feel free to ask for a quote if you need a specific size for your Peekolos.

Please notice that these prices are for figurines wearing regular clothes. Large gowns or costumes may have an additional cost. Also, if you would like to have an object, accessory or prop printed with you, other costs will apply.

Can I bring a special object or prop?

Yes! If you have a special item that you would like on your statuettes or 3D avatar, you can bring it with you. Extra costs will apply for accessories since they also involve editing, processing time, and material to print.

Please talk to us if you would like a quote.

Does it need any special care?

The material is somewhat fragile and should be treated with care and love to prevent it from breaking. Avoid direct sunlight exposure or the colors may fade. Keep it away from chemicals and moisture. We want you to have a good quality piece of art, so we put an extra layer of protection at no cost to you. All our pieces receive an acrylic coating that provides UV protection and prevents colors from yellowing over time.